Send us a message with your order number.
- If your order has not yet reached our shipping department, we can often still cancel it. You will then receive a refund as soon as possible.
- If your order is already on its way, you can refuse it at the door. If you are unable to refuse an order, we will issue you with a return label so that you can return everything free of charge. Please send everything back to us unopened and unused.
As soon as we receive everything in good order, we can start the refund process.